Keycard Access Policy
It is the policy of the Department of Electrical & Computer Engineering that
students who have current accounts in the ER4 labs may be granted keycard
access to both the ER4 computing laboratories and to the buildings
which house those labs.
Keycard access control lists are generated each and every quarter
based on official OSU rosters. Rosters are processed the week before
classes begin and then again in the second or third week of the
quarter. These access control lists are then submitted to the
University agency which controls the keycard readers.
You may have to swipe your BuckID three times at a reader if the first
pass fails. The second pass the light will almost immediately go to red as the
reader is checking your BuckID against the local cache on the reader itself,
not with keycard control. The third pass the reader will make a second attempt
to contact keycard control and verify your access to the lab/door.
If your keycard is not working...
- ... please try it again. There is a known issue with the current
keycard system where communication timeouts between the
reader and its home system occur before the home system is able to search its
database fully for access requests. You may have to try your card as
many as five times before it will respond. This is an issue that is
completely outside the department's control, however there is hope on the
horizon... they keycard system is scheduled to be replaced with a
completely new system during Autumn Quarter 2007. That said, the date has
not yet been set, and the scheduling is also out of the department's
control.
If your keycard is still not working...
- ... and it is the quarter break, rosters may not have been
processed yet. Individual keycard requests will not be processed
before that time.
- ... and you registered late for classes, please wait before you
submit your keycard request. We will rerun rosters in the second or
third week of the quarter and you will be granted access at that time.
- ... and you are not currently taking an ECE class, then
you will not have appeared on the ECE rosters from which access is
granted. ECE students who pay the Engineering Computing fee, regardless
of the ECE enrollment status, qualify for keycard access. If you
believe you fall into this category, send a note to
site and provide detailed
information about your situation.
- ... and you have been patient and still don't have access, send
an email to Site with
a subject line of "Keycard Request". In the body of the message include
your Name as it is registered with the University, your BuckID number (only the 10 digits following the 600908), your OSU Name.Number pairing,
the lab/door you are unable to access and the date and time you attempted to
access the lab/door.
We will verify your enrollment against the rosters and then submit your
information to keycard control. You will get an email from the site staff
letting you know that this has been done. Keycard control may take up to two
business days to process a request, though they are often much quicker.
Try you card periodically over that period of time to see if it works.
- ... and you have submitted a request to site and your card is still
not working two business days after you have been informed by
Site that your information has been forwarded to keycard control,
send an email to Site
with a subject of "Keycard: Continuing Access Problem". Again include
your Name and BuckID number. This time also include the date and
time that you most recently tried to access two different card readers
and list which two card readers you tried. This information will be
sent to keycard control for their diagnostics.
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