Keycard Access Policy

It is the policy of the Department of Electrical & Computer Engineering that students who have current accounts in the Learning Technology Fee (LTF) labs will be granted keycard access to both the LTF computing laboratories and to the buildings which house those labs.

Keycard access control lists are generated each and every quarter based on SIS mined enrollment information. SIS reports are pulled the week before classes begin and then again in the first and third week of the quarter. These access control lists are then submitted to the University agency which controls the keycard readers.

If your keycard is not working...

• ... and it is the quarter break or the first week of the quarter, rosters may not have been processed yet. Individual keycard requests will not be processed before that time.

• ... and you registered late for classes, please wait before you submit your keycard request. We will rerun keycard lists in the third week of the quarter and you will be granted access at that time.

• ... and you are not currently taking an ECE class, then you will not have appeared on the SIS reprots from which access is granted. ECE students who pay the Engineering Computing fee, regardless of the ECE enrollment status, qualify for keycard access. If you believe you fall into this category, send a note to site and provide detailed information about your situation.

• ... and you have been patient and still don't have access, send an email to Site with a subject line of "Keycard Request". In the body of the message include your Name as it is registered with the University, your EMPLID, your BuckID number (only the 10 digits following the first 6 digits, "600908," and the last 3, "000," which are common to all), your OSU Name.Number pairing, the lab/door you are unable to access and the date and time you attempted to access the lab/door. We will verify your enrollment against the rosters and then submit your information to keycard control. You will get an email from the site staff letting you know that this has been done. Keycard control may take up to two business days to process a request, though they are often much quicker. Try you card periodically over that period of time to see if it works.

• ... and you have submitted a request to site and your card is still not working two business days after you have been informed by Site that your information has been forwarded to keycard control, send an email to Site with a subject of "Keycard: Continuing Access Problem". Again include the information detailed above. This time also include the date and time that you most recently tried to access two different card readers and list which two card readers you tried. This information will be sent to keycard control for their diagnostics.